Terms & Conditions.

Thank you for enquiring with Grace Bailey and congratulations on your engagement

‪ PAYMENT

Upon the booking fee being paid and a agreeing upon terms and conditions , Grace will reserve the time and date agreed upon and will not make other reservations for that time and date. For this reason, the booking fee is non-refundable. The booking fee is applied towards the contracted wedding hair booking,. The booking fee is for the reservation of the wedding date agreed to at the time of booking and goes towards admin time / planning:

CANCELLATION

In the event that the bride cancels the contracted services for wedding hair before the wedding takes place, the booking will be forfeited, if the bride cancels within 8 weeks of the wedding date 100% of the quote will be charged, within 12 weeks 50% will be charged. . In the unlikely event that your stylist cancels contracted services, she will be responsible for a full refund of payments, including booking fee excluding fair market value for services rendered to the bride (e.g. Any trials undertaken). Should the bride owe Gracefor any services already undertaken then this must be settled.

COVID-19

If Government restrictions for Covid-19 prevent weddings from taking place on their scheduled date the following terms would apply:

The booking fee to Grace is for the reservation of the wedding date agreed to at the time of booking. If you need to postpone your wedding, the booking fee is transferable provided that Grace has not received any other inquiries for that wedding date. Prices quoted are based on The brides original wedding date. Grace will provide a new quote to the bride if prices have changed.

MINIMUM TOTAL COST

There must be a minimum of 5 adults for the booking to go ahead if this is not the case there will be an additional charge, if the number of people at the time of booking reduces 4 weeks before your special day you will still be charged for the original number agreed.

TRAVEL

Grace charges 0.50p per mile outside of Bournemouth to your venue plus £12 per hour of travel. Additional charges will be added if applies / Congestion Charge / ULEZ / Parking this will be added on your final invoice, please note petrol prices can vary so this will be reviewed on your final invoice.

PAYING YOUR BOOKING FEE

Please pay your booking fee to the following account , The remainder will be paid to your stylist on the day of the wedding in cash, or the day

PAYMENT METHODS ACCEPTED

BACS / Cash

Cancellations by you 

You reserve the right to cancel your wedding day hair at any point prior to your wedding day. Please note that the following charges will apply:

Your booking fee  is non-refundable unless I has to cancel.

Cancellations by Myself

In the unlikely event that I am unable to attend your booking due to sickness, injury, personal emergency or any other circumstance beyond my control, I  will endeavour to find a replacement hairstylist of a similar standard. This cannot, however, be guaranteed. If I am unable to find a replacement hairstylist,you will receive a full refund of monies paid, less the trial cost.

Exclusivity

Exclusivity is not guaranteed for the whole day of the event, therefore timings will be seriously considered when agreeing to any booking.

It is unlikely that there will be another event on the day, however any second event undertaken by myself will not affect the first event.

An exclusivity fee can be arranged if preferred.

Responsibility of the client

The client shall inform myself of any issues that may affect the use of any equipment or products. This includes but is not limited to sensitivities, allergies and medical conditions. I cannot be held liable for any losses or damage that is incurred due to the client’s failure to inform the stylist of any known condition

I reserves the right to refuse service to the client or members the party for, but not limited to, abusive and threatening behaviour.